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dblbass 2 years ago I lost 6 Big red boot packages value over $2000 because the US reshipper just quits and staff has no idea what do with him.
They denied all their responsibility. What a rippoff service!!! Stay away from them.
Their slow replies are like these:
"No on these particular pairs at the moment boss, do the labels expire"
"I havent heard anything from XXX in regards to these pairs mate, sorry"
"Well there is very little we can do when orders are placed to a reshipper that no longer works for us and has moved houses. We will try to see if Mikey can do anything, but ultimately, we give people warning reshippers are stepping down etc and if orders are placed these are done at your own liability.I would maybe advise reaching out to the merchant you used to purchase and see if they're able to do anything / assist you."
"I couldn't tell you tbh. At the end of the day, you've placed an order when we quite clearly said not too. We will try to work with you but you need to accept the fact it may not be a fast process and like I said before, I would really advise reaching out to the company you purchased from to see what they can do etc."
I actually placed order on 19/2 before their announcement on 3/3. They also reassured that they're in contact with reshipper, nothing will happen with member's order
UPDATE:
They now advise me to report lost package to seller. Apprarently, they don't do any background check on reshipper and don't even have his phone number
"We have XXX’s email not his phone, you said shipping was in april, when XXX would still be at home but unfortunately hes moved out and it’s hard for us to gain contact with him considering he hasnt been a reshipper for 2 months now but we are trying all forms of communication of what we have. Is it not worth contacting the supplier and claim that the shoes were stolen as they were just left on the front porch like that?" Signed up and paid 3 years ago |
eddie.#7115 2 years ago ScottL reshipped really well, helped me and knew exactly what he was doing!
Signed up and paid 2 years ago |
Kacper1#5366 2 years ago Really bad service, have been waiting a month+ for my parcels to be shipped, waiting days for a reply from reshipper and overall shit support.
Comments being deleted when saying publicly I’ve had issues etc Signed up and paid 2 years ago |
44 reviews